Privacy Policy
Introduction
At SADGURU BOOK, we are committed to safeguarding your personal data and ensuring your privacy is protected. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our platform. By accessing or using SADGURU BOOK, you agree to the terms outlined in this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.
Information We Collect
1. Personal Information
When you create an account with SADGURU BOOK, we collect personal information that you provide to us directly. This may include:
- Identification Details: Name, date of birth, nationality, and identification numbers (e.g., passport, driver’s license).
- Contact Information: Email address, phone number, and physical address.
- Account Information: Username, password, and security questions.
2. Financial Information
To facilitate transactions, we collect information related to financial activities, including:
- Payment Methods: Credit/debit card details, bank account information, and e-wallet details.
- Transaction History: Details of deposits, withdrawals, and any other financial transactions made through the platform.
3. Usage Data
We collect data on how you interact with our platform, including:
- Log Data: IP address, browser type, operating system, and access times.
- Activity Data: Information on the games you play, bets placed, and any other actions taken on the platform.
4. Device and Location Data
To enhance user experience and ensure security, we may collect:
- Device Information: Type of device used, device ID, and operating system.
- Location Data: Geolocation data based on your IP address or device settings.
How We Use Your Information
1. Account Management
We use your personal and financial information to create and manage your account, process transactions, and ensure the smooth operation of our platform. This includes:
- Account Creation and Verification: To validate your identity and prevent fraud.
- Transaction Processing: To handle deposits, withdrawals, and other financial activities.
2. Communication
Your contact information may be used to:
- Provide Updates: Inform you about account-related activities, promotions, and changes to our services.
- Respond to Inquiries: Address customer support requests and provide assistance.
3. Personalization and Improvement
We analyze usage data to:
- Enhance User Experience: Tailor content, promotions, and game recommendations based on your preferences and behavior.
- Improve Services: Identify and address issues, optimize performance, and develop new features.
4. Security and Compliance
We use your information to:
- Ensure Security: Protect against unauthorized access, fraud, and other security threats.
- Meet Legal Obligations: Comply with regulations, perform KYC (Know Your Customer) checks, and adhere to anti-money laundering requirements.
Sharing Your Information
1. Service Providers
We may share your information with third-party service providers who assist us in operating our platform, including:
- Payment Processors: To handle financial transactions and ensure secure processing.
- Customer Support Providers: To offer support and resolve issues.
2. Regulatory Authorities
To comply with legal obligations, we may share information with:
- Government and Regulatory Bodies: As required for legal, compliance, and auditing purposes.
3. Business Transfers
In the event of a merger, acquisition, or other business restructuring, we may transfer your information to the new entity. We will notify you of any such change.
4. Legal Requirements
We may disclose your information if required by law or to protect our rights and interests, including:
- Legal Proceedings: To respond to subpoenas, court orders, or other legal processes.
- Fraud Prevention: To investigate or prevent fraudulent activities.
Data Security
1. Encryption and Protection
We use advanced security measures to protect your personal data, including:
- Encryption: Secure encryption protocols to protect data during transmission and storage.
- Access Controls: Restrict access to personal data to authorized personnel only.
2. Data Storage
Your information is stored securely, with regular backups and safeguards against unauthorized access. We maintain strict protocols to ensure the security and integrity of stored data.
3. Breach Notification
In the unlikely event of a data breach, we will promptly notify affected users and take appropriate measures to mitigate any potential impact.
Your Rights
1. Access and Correction
You have the right to access your personal data and request corrections if it is inaccurate or incomplete. You can update your information through your account settings or by contacting our support team.
2. Data Portability
You can request a copy of your personal data in a structured, commonly used format, which can be transferred to another data controller if feasible.
3. Erasure and Restriction
You may request the deletion or restriction of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes it was collected.
4. Objection and Withdrawal
You have the right to object to the processing of your data based on legitimate interests or to withdraw consent where processing is based on consent.
5. Complaints
If you believe your privacy rights have been violated, you have the right to file a complaint with the relevant data protection authority.
Cookies and Tracking Technologies
1. Use of Cookies
SADGURU BOOK uses cookies and similar technologies to enhance your experience, including:
- Essential Cookies: Necessary for the operation of the platform and functionality.
- Performance Cookies: To analyze usage and improve performance.
- Functionality Cookies: To remember your preferences and settings.
2. Managing Cookies
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the platform.
3. Analytics and Advertising
We may use third-party analytics services to monitor and analyze usage patterns. We also may display targeted advertisements based on your interests.
Children’s Privacy
SADGURU BOOK is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that a child has provided personal information, we will take steps to delete that information promptly.
Changes to This Privacy Policy
1. Updates and Revisions
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our platform and, where appropriate, by email.
2. User Responsibility
It is your responsibility to review the Privacy Policy periodically for any changes. Your continued use of SADGURU BOOK after the policy has been updated constitutes your acceptance of the revised terms.
Contact Us
1. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: support@sadgurubook.com
- Phone: +91 89295 47216
2. Feedback and Inquiries
We value your feedback and are committed to addressing any concerns you may have regarding your privacy and data protection.